LONG TERM HEALTH CONDITIONS: REVIEWS & RESOURCES

Long Term Health Conditions require an annual review to ensure patients can live well with their conditions, and that we are doing our best as clinicians. Without an annual review we cannot responsibly continue to prescribe medication so it is important to attend. We attempt to do all reviews in as few appointments as possible, and within the birth month of each patient, so as to make the process as easy and efficient as possible.

CHANGES DUE TO COVID-19

Some of our reviews will not happen in the same ways as they have in the past. We are attempting to use more technology, text messages, emails, and many of our reviews will be done via telephone or video conferencing. In order to gain as much information and do our very best using these methods, we may send out questionnaires in advance. Please try to fill these out and return to the surgery as quickly as possible so we can book you in and provide the care necessary. We are currently catching up with April-August patients so please be patient. If you have concerns or symptoms you can call the surgery to speak to a clinician but this will be extra to your annual review.

Blood tests are booked minimally; we are taking care to follow expert guidance and limit the risk of both health complications and coronavirus. If you are invited to a blood test it will be quick and as low risk as possible. Guidance suggests that face-to-face appointments and blood tests need to be the exception and not the norm, but clinicians will request one if they see the need.

Below we have listed what happens for each review. There are also a number of links and contacts included below to help self-care and advice for a number of conditions.

ASTHMA

You will be sent a text or postal questionnaire a short while before your birth month. Once this has been returned to the surgery, we will assess the answers and organise your review if one is required.

CANCER

If you have been newly diagnosed with cancer one of our clinicians will be attempting to contact you within the first six months to check in, and offer any additional care on top of that you might be receiving with specialists elsewhere.

CERVICAL SCREENING

The NHS Cervical Screening Programme should contact all relevant patients to encourage them to book a cervical screening appointment. The surgery will attempt to remind patients who are overdue whenever possible. More information can be found at www.nhs.uk/conditions/cervical-screening/.

All patients with a cervix should have a cervical screening. Please be aware that some patients have been told that sexual orientation affected the need for regular screening. This is wrong and dangerous. Trans patients may not receive national screening reminders but the surgery is attempting to create a monitoring program to help patients keep track of regular screening needs tailored to their specific requirements. If you have not received this information yet, please contact the surgery and speak with one of our LGBT Champions who will be able to set this up for you.

COPD

You will be invited to make a review appointment a short while before your birth month and will be reviewed by phone as best as possible.

DEMENTIA

You will be called by a clinician during your birth month and a GP or Specialist Dementia Nurse will complete your review.

You can find extra support in our Dementia Support section, and below.

DIABETES

You will be sent a questionnaire a short time before your birth month. You may also be invited to a blood test appointment. Once we receive all necessary information we shall call to book a telephone review with a clinician who shall go through the information provided.

It is important to check your feet regularly and let the surgery know about any concerns you have about changes or symptoms.

If you wish to access myDESMOND structured diabetes education online (www.desmond-project.org.uk) you can send your name, email address, postcode, the name of your GP practice (Beacon Health Group), and your NHS number, to: myDESMOND@uhl-tr.nhs.uk.

HYPERTENSION/HIGH BLOOD PRESSURE

If you have a home blood pressure machine, please check your blood pressure and return the results to the surgery. If not, it will be reviewed at a safer time.

MENTAL HEALTH

You will be called by a clinician during your birth month to complete a telephone review.

RHEUMATOID ARTHRITIS

You will be invited to make a review appointment a short while before your birth month and will be reviewed by phone as best as possible.

WHERE TO GET HELP

COVID-19 Symptoms?                                         111 or www.111.nhs.uk/covid-19/
Essex Welfare Service (support during coronavirus crisis)    
0300 303 9988 or
                                                                  
www.essexwelfareservice.org.uk

NHS Choices                                                         www.nhs.uk
NHS 111/Out of Hours                                        
111
Emergency Services                                            
999

Asthma UK                                                 
www.asthma.org.uk/
BUPA Health Information: Asthma                               
www.bupa.co.uk/health-information/
                                                                   lungs-breathing/asthma

Cancer Research UK                                              www.cancerresearchuk.org/about-cancer

Macmillan Cancer Support                                    www.macmillan.org.uk/cancer-information-and-

                                                                   support/get-help/emotional-help

 

British Lung Foundation: COPD                                     www.blf.org.uk/support-for-you/copd

 

Age UK (further information on ageing & dementia)              www.ageuk.org.uk
Alzheimer’s Society (support for those with dementia)
0300 222 1122 or www.alzheimers.org.uk
Dementia UK (support for those with dementia)          
www.dementiauk.org
Carers Support (support for carers)                    www.carersuk.org
Carers Trust (support for carers)                                  
www.carers.org

 

NHS Fitness Studio                                               www.nhs.uk/Conditions/nhs-fitness-studio
MyDESMOND Diabetes Education                                  
www.desmond-project.org.uk

Healthy Living for Type 2 Diabetes                                Coming soon – use search engine to check

Diabetes UK Helpline                                            0345 123 2399 (9am – 6pm Mon-Fri)
                                                                   helpline@diabetes.org.uk
Diabetes UK Guide                                               
www.diabetes.org.uk/guide-to-diabetes
Diabetes Meal Plans                                             
www.diabetes.org.uk/guide-todiabetes/enjoy
                                                                                                               -food/eating-with-diabetes/meal-plans
Diabetes Emotions                                              
www.diabetes.org.uk/guide-to
                                                                                                               -diabetes/emotions

NHS: Statins                                                         www.nhs.uk/conditions/statins

Heart UK                                                     www.heartUK.org.uk

MyType1Diabetes                                                 www.myType1diabetes.nhs.uk
NHS Diabetes Advice Helpline                             
0345 123 2399
(re. insulin-treated diabetic patients)
Re. Sick day rules & if you’re unwell                   
www.england.nhs.uk/london/london
                                                                   -clinical-networks/our-networks/diabetes/
                                                                   diabetes-covid-19-key-information

 

British & Irish Hypertension Society: BP Monitors                  https://bihsoc.org/bp-monitors/

British Heart Foundation                                                https://www.bhf.org.uk/

 

Samaritans (free 24/7 emotional support)                             116 123 or www.samaritans.org
SaneLine (mental health & emotional support)            
0300 304 7000
Mind Infoline (information on mental health issues)             
0300 123 3393 (9am – 6pm Mon-Fri)
Rethink (practical help on issues inc. carers’ rights)              
0300 5000 927 (9.30am – 4pm)
Big White Wall (online support community)                
www.bigwhitewall.com
CALM (support line for men in crisis)                           
www.thecalmzone.net
Mental Health Foundation                                   
www.mentalhealth.org.uk/

Versus Arthritis                                                    www.versusarthritis.org
NHS: Oesteoarthritis                                            www.nhs.uk/conditions/osteoarthritis/

LGBT Foundation (national helpline service)                 0345 3 303030 or www.lgbt.foundation

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