Our clinical staff our supported by a team of non-clinical staff including receptionists, administrators and the dispensary team.
Danbury Medical Centre, Mountbatten House Surgery and Moulsham Lodge Surgery participates in the further training of doctors who are experienced in hospital medicine and wish to make their career in general practice. We also facilitate the training of medical students, nurses, administrative staff and work experience students. Occasionally we wish to video consultations but only with the patient's consent.
Confidentiality is respected for patients of all ages and all our staff are bound by the same strict code of confidentiality that is observed by the doctors.
As a training practice we are subject to an inspection every three years. Part of the process is an inspection of medical records for quality, not content. If a patient objects they must let the practice know and these notes will be withdrawn.